Why do some of the pictures show a different strength than what is in the listing?
When do you process and ship orders?
What does the letter - number combination mean in your listing?


Why do some of the pictures show a different strength than what is in the listing?
We receive many strengths of one style of glasses. We only photograph one pair of that style because they all look the same. You will receive the strength that is mentioned in the listing and title.

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When do you process and ship orders?
We ship Monday - Friday, excluding holidays. Items ship within 1 business day.

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What does the letter - number combination mean in your listing?
The letter - number combination found in the titles and the descriptions of our listings are strictly for our use. They are catalog numbers that tell us where in our facility we can find the specific item.

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